By now, you will have a clear picture of how the emergency has impacted the birth registration system.
You will now map existing services, interactions, and current attitudes towards birth registration, in order to identify future BRiE opportunities. Remember, any BRiE intervention must respect existing laws, strengthen existing systems, and be designed for sustainability.
In this step, you will:
- Complete an engagement map (ongoing)
- Conduct key informant interviews (2 days of consultations)
- Map the current birth registration process (0.5 day desk based)
- Facilitate a design workshop (1 day workshop)
In order to identify potential locations and individuals that can support a BRiE intervention, map common interactions of pregnant and lactating women and girls (PLW and PLG). Use the Engagement Map Template (be sure to contextualise it!) and consider:
- What services do PLW and PLG access i.e. ante-natal and post-natal care, vaccinations for children, food distribution etc.?
- What measures are currently in place to ensure these services are available and accessible to populations vulnerable to exclusion, e.g. female headed households, PLW/PLG living with a disability, PLW/PLG without refugee registration?
- How do PLW and PLG receive community information, e.g. community meetings, market days, religious gatherings?
- Are any door-to-door services provided to PLW and PLG?
Conduct key informant interviews:
- See Key Informant Interview Plan Example used for the refugee response in Uganda.
- Use the Questions for Key Informants to guide the interviews.
Identify any existing initiatives, directly or indirectly related to birth registration, which could provide an opportunity to expand on, improve, or leverage for a BRiE intervention, e.g. existing process that captures data at a community level.
If a birth registration service is currently available, map the birth registration process to develop a visual model of the activities and actors associated with it. You can do this by using:
A business process modelling tool (free business process modelling tools are available e.g. Bizagi).
PowerPoint to create a simple flowchart.
A table to describe each step in the process and who is responsible.
Use the How to map and analyse a business process guide for guidance.
Refer to the Country Business Process Examples to see how these have been done.
Conduct a full day workshop using the Design Workshop Guide. The outputs of this workshop are:
- A common understanding of, and demand for, birth registration services.
- An annotated process map highlighting strengths and weaknesses of the current birth registration system.
- A list of potential BRiE opportunities from existing engagements with PLW and PLG.
- A list of the minimum requirements of any BRiE intervention, i.e. must respect registration laws, must reflect capacities of registration officers, must reflect ‘do no harm’ and ‘best interest’ principles.
User Centred DesignIt is critical to design any BRiE intervention with input from a range of stakeholders i.e. those involved in, provide oversight of, or who will access the process. Consider the below statements throughout the BRiE process.
- Develop context appropriate solutions informed by user needs. Include all user groups in planning, development, implementation and assessment.
- Develop projects in an incremental and iterative manner. Design solutions that learn from and enhance existing workflows and plan for organizational adaptation.
- Ensure solutions are sensitive to, and useful for, the most marginalized populations: women, children, those with disabilities, and those affected by conflict and disaster.