Design Processes (Supply)
By now, you know what your BRiE intervention needs to do and the time taken to understand the context is essential for what comes next. It is time to put meetings aside and start testing the opportunities identified.
Assumptions have been made about the potential BRiE opportunities and how they could support registration. Before investing time and effort in these potential processes, design some simple tests (Minimum Viable Processes) to validate or disprove these assumptions in order to determine the future process.
In this step, you will:
- Test assumptions about potential BRiE opportunities (4 days).
- Design the supply-side intervention i.e. birth registration service (2 days).
- Map the future process (1/2 day).
Refer to Design: 1 Potential Interventions to understand the types of interventions you can consider. If possible, try to prioritise continuous registration services, as this will ensure newborns can be registered on an ongoing basis, reducing the risk of children being left behind. These services can be complemented with registration drives to address potential backlogs of unregistered children.
Test before you invest!
A minimum viable process (MVP) is a simplified version of a new process that allows you to learn the most about its potential, from interactions with customers/users, with very little effort.
- What assumptions are you making about the potential BRiE intervention?
- How do you validate these assumptions using minimal effort?
Based on the opportunities identified in Analyse 3. Identify Opportunities, identify which locations could be a potential service point for birth registration services and which actors have the capacity to support the process.
Use the How to Develop a Minimum Viable Process Guide to develop a series of tests that will prove whether BRiE services would work at the identified locations. The tool provides guidance and examples to complete steps 1-4.
Create a list of assumptions that clearly explain why (i) the location is appropriate, and (ii) the actor is relevant.
EXAMPLE: Existing Maternal and Child Health interactions such as immunisation and postnatal care visits can be leveraged to provide continuous birth registration services.
For each assumption, design some simple tests (Minimum Viable Processes) that will provide support to validate or disprove these assumptions. Consider what criteria will help in validating the assumptions:
Test: Length of time it takes for a Midwife to complete the birth registration form. Purpose: To see whether the additional workload would be feasible for a Midwife who is already very busy.
See the How to Develop a Minimum Viable Process Guide for more examples.
- Do Mothers bring babies to the location?
- Do Mothers bring the required supporting documentation to this location?
- Will the staff have time to take on the additional workload?
- Do staff have the capacity to take on the potential role?
- Is there any interest for the service at this location?
- Is the location safe and inclusive?
For each test, explain the purpose of each test and what it will prove.
Create tools to support you in conducting the tests. These should be simple and provide clear instructions to the tester.
Get permission to conduct the tests with relevant stakeholders.
Conduct the tests and document the results.
Review the results of the tests and determine which processes should be fully tested. Consider:
- Which locations had the highest presence of mothers and babies?
- To which location did Mothers bring required documentation for birth registration?
- Which actors who completed the tests were most competent (timely, accurate)?
- Which actors reported the highest level of motivation to participate in the test?
Map the future birth registration processes that will be fully tested.
CHECKPOINT: Does the process address the current birth registration problem, defined in Analyse 2. Assess the need for a response?
Hold a meeting with key stakeholders to review the proposed processes and get buy-in:
- Is the proposed birth registration process supported by current policy and legislation? If not, what changes are required / can temporary measures be put in place to support the testing of the process?
- Confirm that proposed actors can conduct the target processes.
- Define roles and responsibilities that will support the target processes.